Healthy PLUS is a limited liability company registered and governed by the laws of the State of Missouri. At Healthy PLUS, our mission is to develop and to organize the services, resources, and personnel of hospitals, medical groups, ACO’s and private practices. Making them universally accessible and successful for all parties involved, helping to attain the highest level of customer service for all patients.
Healthy PLUS will provide its subscribers a full ecosystem of care beginning with a Health Risk Assessment facilitated by a certified Health Coach. Every Health Coach will have the following credentials:
• NCCA-accredited certification in fitness, nutrition, healthcare, wellness, human resources, or a related field
• An associate degree or higher from an accredited college or university in fitness, exercise science, nutrition, healthcare, wellness, or a related field
• A completed health coach training and education program approved by the National Board for Health and Wellness Coaches (NBHWC)
• A minimum of two years of documented work experience in coaching, leading, designing, implementing, or facilitating one or more of the following: behavior or lifestyle change, exercise, wellness, nutrition, or physical activity
The Health Coach will work in tandem with a highly trained doctor (“DigiDoc”) to review the Health Risk Assessment and construct the Care Plan. Our Virtual Care platform makes this possible for the DigiDoc to provide these services remotely and who want to contribute for the health and wellbeing of patients throughout India. Our robust web-based technology and service of well qualified doctors is what distinguishes our Virtual Care platform from other types of services.
Virtual Care services include:
1. On-line Health Risk Assessment: conversing face-to-face with a health coach through video technology, including tablet computers and smartphones
2. E-visits: communicating with your Health Coach and/or DigiDoc by messaging through the Healthy PLUS application.
3. Virtual check-ins: 24×7 access to Health Coaches for 1:1 consultation.
4. Remote patient monitoring: digitally collecting data on one or more patients in a single location and transmitting it to a care team in another location, such as transmitting data from an in-home blood pressure machine or blood glucose monitor to your doctor using your phone.
5. Secure email: this includes downloading medical records, videos, and other information through secure email channels.
-Cardiology / Cardiovascular services.
-Oncology / Hematology (including consultation with Radiation Oncologist and if needed pathology and Radiologists input regarding as comprehensive consultation).
-Orthopedics and Trauma.
-Pain management and Physical medicine rehabilitation services.
-Psychiatry services.
-Internal Medicine.
-Gastroenterology.
-Gynecology.
-Family Practice.
-Nephrology.
-Ophthalmology.
-Dentistry
-Maxillofacial Surgery.
-General Surgery.
-Cardiothoracic Surgery.
-Vascular Surgery.
-Pediatrics.
-Infectious diseases.
-Skin Care – Dermatology.
-Plastic Surgery.
-Rheumatology.
-Pulmonology.
-Urology.
-Neurology.
-Endocrinology.
-Neurosurgery.
Step 1: First Register Yourself.
Step 2: Become a Subscriber.
Step 3: A certified Health Coach will contact you within 24-48 hours to schedule and facilitate your Health Risk Assessment.
Step 4: Upload your Past Medical History & Latest Lab reports if appropriate.
Step 4: At the completion of the Health Risk Assessment, a Healthy PLUS DigiDoc will review the Health Risk Assessment and contact the subscriber within 3-4 days to conduct the DigiDoc consultation. Based on the Health Risk Assessment coupled the Medical History & latest Lab reports the Doctor will develop the best Care Plan based on your needs that you can view or download.
Step 5: In many cases, there may be a request to have a pathology test and the Health Coach will facilitate the coordination (timing, location, etc.) for the testing.
Step 6: At completion of DigiDoc consultation, the Health Coach will contact the subscriber to set a weekly schedule for reminders and follow up actions for the Care Plan.
There is no need to contact the DigiDoc initially. After the registration is completed, the Health Coach will contact you in 24-48 hours to schedule your Health Risk Assessment. The Health coach is responsible for engaging the DigiDoc to discuss the Care Plan that will be shared with the subscriber.
Yes! Since most prescriptions are transmitted electronically from provider to pharmacy, there’s no reason why a doctor or other healthcare provider cannot send a prescription to your pharmacy after a second opinion, comprehensive consultation, or Virtual Care visit.
The Department of Health and Human Services (HHS) in USA and in UK and India stipulates that telehealth software applications and networks must be secure to comply with HIPAA (patient privacy) regulations. Healthcare providers cannot use the same type of text messaging services, for example, that you use to chat with friends. Instead, they must use a text program that has been specifically designed to adhere to HIPAA regulations. In other respects, the technology works the same as familiar applications you might use every day: video chats on the phone with family members, texting, or messaging a customer service representative online through a chat box. During the COVID-19 nationwide public health emergency, however, HHS has amended requirements. Healthcare providers may provide telehealth services and communicate with patients in good faith using non-public facing remote communication technologies even if it does not fully comply with HIPAA requirements. For example, providers may use third-party video chat applications including Apple FaceTime, Facebook Messenger video chat, Skype, or Zoom. However, providers must notify patients that these applications may have privacy risks. What’s not permitted? Public facing applications, such as Facebook Live, TikTok, and Twitch are not permitted.
One of the key Virtual Care questions people ask is, “Will my insurance pay for this?”
1. The answer is depending on insurance you have!
2. Now due to COVID -19 experience most of healthcare insurance companies pay for telehealth services, but for second opinion most insurances won’t cover.
All Healthy PLUS’s services are available without insurance.
Virtual Care can be used to diagnose and treat a surprisingly wide range of conditions. At the very least, you can start with a telehealth visit and later be routed to other medical services if needed. A small sampling of conditions telehealth services can evaluate and treat include:
1. Anxiety, depression, and other mental health concerns
2. Back pain
3. Colds, flu, and allergies
4. Diabetes management
5. Earache
6. Heartburn and gastroesophageal reflux disease (GERD)
7. Infections, including conjunctivitis (pink eye), sinus infections, and urinary tract infection (UTI) or bladder infection
8. Migraine
9. Nausea, vomiting, and diarrhea
10. Respiratory infections, including evaluating symptoms of COVID-19
11. Skin rashes, burns, insect bites, scrapes, cuts, and abrasions
12. Sports injuries, like a sprained ankle or possible broken bones
In some cases, your healthcare provider will order additional tests (urinalysis for suspected UTI, for example, or X-rays for a suspected broken bone). Other times they can make a diagnosis on-the-spot and prescribe medications, like antibiotics, during the telehealth visit.
You should never use telehealth services for suspected medical emergencies. For signs of heart attack or stroke, trouble breathing, head trauma, loss of consciousness, or other urgent conditions, always call 911 for immediate medical assistance.
Healthy PLUS will provide Virtual Care to make a comprehensive Care Plan for management of your condition or disease. If your condition only needs medication, we will transmit the prescription (written by a licensed physician) of required medication to close by or your preferred pharmacy. But if your condition requires any sort of procedure, then you will work with our network doctors or give you guidance where to go for the procedure. Medical procedures obviously require a person-to-person interaction with a healthcare provider, but Virtual Care can get you start down the right path to receive right management and the intervention if you need.
Our panel of doctors are recruited based on their merit and their extensive training they’ve received.
Yes, you do need to register and activate your subscription before the services can start. The subscription is valid for either quarterly (3 months) or annual based on the subscription you paid for. It can be renewed. The account creation process is simple and takes just a few moments. We recommend you set up your account now so it’s ready when you need it. Once your account is created, you can use the mobile app or website using the same username and password.
Yes, you can add your family members to your account, but you will have to pay membership fee for each member in order to get consultation from the Health Coach and DigiDoc.
Yes, Healthy PLUS can be accessed on most mobile devices with an Internet connection. Our Healthy PLUS Mobile App is available for download in the iTunes Store and the Google Play Store.
Android : Supported version above 7. IOS: Supported version above 10.
Healthy PLUS is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use Healthy PLUS anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost effective alternative to the emergency room, urgent care center, or clinic.
We are available in India and the USA.
Yes! Simply log into Healthy PLUS application to print or download your medical records. We store medical records as PDF documents, so they are easy to keep or share with your physician.
To ensure you receive the best pricing available, please contact one of our Customer Service Representatives at plus1@healthyplus1.com or, you may call us at +91 11712 79620
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